Privacy
Policy
Privacy Policy
Who We Are
Hive Architects Studio Ltd. (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.
Hive Architects Studio Ltd. registered office is at Beck House, 77a King Street, Knutsford, WA16 6DX and we are a company registered in England and Wales under company number 07931988. Our designated Data Protection Officer/Appointed Person for the organisation is Robert McGinnes, and we can be contacted at Beck House, 77a King Street, Knutsford, WA16 6DX, 01565 748050.
Information That We Collect
Hive Architects Studio Ltd. processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.
The personal data that we collect is: –
- Name
- Date of Birth (staff only)
- Home Address
- Personal Email
- Business Email
- Home Telephone Number
- Work Telephone Number
- Mobile Telephone Number
- National Insurance Number (staff only)
- Passport Number (staff only)
We collect information in the ways below: –
- Online form – “send us a message”
- Details provided by clients to register projects and make applications
- Employment CV’s
- Details provided by staff for enrolment into payroll / business
We never collect personal data from any publicly available sources or data brokers
How We Use Your Personal Data
Hive Architects Studio Ltd. takes your privacy very seriously and will never disclosure, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time. The purposes and reasons for processing your personal data are detailed below: –
- Online Form – headed “Enquiry” – Legitimate Interest
We will only use the personal data provided in order to reply to your message. We will not add you to any mailing database, nor send you any emails not directly related to the subject of the original enquiry or subsequent enquiries. We will never share this data with 3rd parties.
- Client Data – Performance of a contract
In our day to day activities with clients we will collect data which we need in order to fulfill our contractual requirements.
- Accounts – Legal Obligation
We use Bennett Verby Accountants Ltd. to do our bookkeeping and tax returns and they act in the capacity of both controller and processor on our behalf. The only information we provide them with are project references and bank statements which show payment details to meet business and legal requirements.
For more information about Bennett Verby Ltd, please read their Privacy Notice at https://www.bvllp.com/legal/privacy.php
- 3rd party contractors
We use a wide range of other consultants such as engineers, surveyors to provide related information relevant to projects. Details passed on are limited to project requirements. Personal information must be provided by you directly.
- Previous work/clients
We collect and store your personal data as part of our duty for professional conduct under legitimate Interests should you later require further works or information on work completed previously. This information is subject to our retention schedules.
Your Rights
You have the right to access any personal information that Hive Architects Studio Ltd. processes about you and to request information about: –
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly form you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclosure any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Hive Architects Studio Ltd. uses to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
Safeguarding Measures
Hive Architects Studio Ltd. takes your privacy seriously and we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
SSL certificate for our website
Undertaking and maintaining Cyber Essentials
Our internal Data Security Policy
Data transferred outside the EEA
Hive Architects Studio Ltd does not transfer your data outside of the EEA
Children’s data
Hive Architects Studio Ltd does not process any data for children
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Hive Architects Studio Ltd., however, as this information is required for us to provide you with our services, we will not be able to offer some/all of our products or services without it.
How Long We Keep Your Data
Hive Architects Studio Ltd. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under tax law to keep/ your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
We will retain archived project details for length of any warranty or certificate we provide and up to 6 years for other cases in case you need to return for further works, however you can ask for your personal data attached to this to be destroyed / removed.
Special Categories Data
We only normally collect sensitive personal data in relation to staff. In the event you provide us with any sensitive personal data, we will take extra care to ensure your rights are protected, and ensure that we receive explicit consent in regard to this.
Marketing & Promotions
With your permission, we use personal information to market and promote our services to you. We will ask you to ‘opt in’ to marketing communications at the time of inception or when we change our Terms of Engagement.
If you choose to ‘opt in’ to marketing communications, you can choose to ‘opt out’ at any time by clicking the ‘unsubscribe’ link at the bottom of our emails. If you wish to change your contact details or preferences please email us at: hello@hivearchitects.co.uk
As part of our trading arrangements, we may occasionally communicate with you via email or post to keep you up to date with property and construction news that may affect you.
Website Visitors
Like most website operators, Hive Architects collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Hive Architects’s purpose in collecting non-personally identifying information is to better understand how Hive Architects’s visitors use its website. From time to time, Hive Architects may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Hive Architects also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.hivearchitects.co.uk/ blog posts. Hive Architects only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
Aggregated Statistics
Hive Architects may collect statistics about the behavior of visitors to its website. Hive Architects may display this information publicly or provide it to others. However, Hive Architects does not disclose your personally-identifying information.
Cookies
To enrich and perfect your online experience, Hive Architects uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Hive Architects uses cookies to help Hive Architects identify and track visitors, their usage of https://www.hivearchitects.co.uk/, and their website access preferences. Hive Architects visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Hive Architects’s websites, with the drawback that certain features of Hive Architects’s websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Hive Architects’s use of cookies.
Lodging A Complaint
Hive Architects Studio Ltd. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority – https://ico.org.uk/make-a-complaint/
Hive Architects Studio Ltd.
Robert McGinnes
Beck House, 77a King Street, Knutsford, WA16 6DX
01565 748050, hello@hivearchitects.co.uk
Privacy Policy Changes
Although most changes are likely to be minor, Hive Architects may change its Privacy Policy from time to time, and in Hive Architects’s sole discretion. Hive Architects encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Date: 08/04/2019
